Assertive communication - online course, Learn My way
Assertive Communication is an easy-to-use online course that will introduce key concepts of assertiveness and how you can use them to your benefit.
Who is the training aimed at?
This training is aimed at anyone who wants to learn about how being polite but assertive can help them in their everyday lives.
This course will help you explore your own assertiveness and the impact of this on how you communicate with other people.
By the end of the course you’ll be able to:
- Explain the difference between non-assertive, assertive and aggressive behaviour
- Describe how different behaviours can affect others
- List some techniques you can use to be more assertive
This course is accessed through our Online Learning Zone which means you can access it from any computer, either at work or at home, when and where you need it.
Access the course
You will be required to register onto the Online Learning Zone to begin this learning.