British Heart Foundation- Telephonist/Call Handler - Bolton
About the opportunity
Our telephonist/call handlers are responsible for dealing with customer queries over the telephone. They arrange collections of donated goods and deliveries of sold goods. The role also involves processing online bookings from our PC system. An excellent telephone manner is essential for this role.
About British Heart Foundation
The charity shop raises money for research and publicity about heart disease.
What are they looking for?
Preferred Skills: Pleasant manner, confident with handling telephone enquiries, able to complete collections/bookings admin.
Skills Gained: Customer service skills, telephone skills and confidence, working as part of a team.
47-53 Knowsley St