Level 2 Certificate in Customer Service
The Training Brokers are a successful training organisation based in Manchester, working towards providing a quality learning experience for individuals and employers. We offer training in apprenticeships, accredited training,vocational programmes, short courses, bespoke training and consultancy.
They are able to offer training that is funded or part-funded in different locations to suit your needs. Our trainers work from a number of venues throughout Manchester, Tameside and Salford. Courses may be FREE of charge for you in certain circumstances.
Level 2 Certificate in Customer Service is designed for learners employed in customer service roles who need to develop or consolidate their skills. It allows learners to apply knowledge, understanding and skills to a national occupation level required by employers, thus proving competency in their job role.
Learners should have completed full-time education up to the age of 16 years.
To successfully complete this course, candidates are expected to be working at an appropriate level, and have the ability to demonstrate recognisable management and leadership skills.
See attached flyer and contact for more details.
Crossford Bridge Pavilion